Frequently Asked Questions (FAQ)
1. What materials can your packaging machines handle?
Our packaging machines are suitable for a wide range of materials, including grains, rice, seeds, animal feed, flour, powders, chemical granules, and plastic pellets.
2. What bag sizes and weights do your machines support?
We offer packaging solutions for bag sizes from 0.5kg up to 100kg, including common weights such as 5kg, 10kg, 25kg, 50kg and 100kg. Customized ranges are also available.
3. Do you provide automatic and semi-automatic packaging machines?
Yes. We supply fully automatic, semi-automatic, and customized packaging systems, depending on your production capacity, budget, and factory layout.
4. Can your machines be integrated with sewing or sealing systems?
Yes. Our packaging machines can be equipped with bag sewing machines, heat sealing systems, conveyors, and palletizing robots to form a complete packaging line.
5. How accurate are your weighing systems?
Our weighing systems use high-precision load cells and controllers, ensuring stable and accurate weighing with minimal tolerance, suitable for industrial packaging requirements.
6. Do you offer customized solutions?
Yes. We provide customized packaging solutions based on your material type, bag style, capacity, and factory conditions.
7. What industries do you serve?
Our machines are widely used in grain processing, animal feed, seed, food, chemical, and plastic industries.
8. What is the delivery time?
Standard machines are usually delivered within 25–50 working days. Customized systems may require a longer production period.
9. Do you provide installation and training?
Yes. We offer online technical support, operation manuals, and video guidance. On-site installation and training are available upon request.
10. What after-sales service do you provide?
We provide warranty service, spare parts supply, and long-term technical support to ensure stable machine operation.
11. What information is needed to choose the right machine?
To recommend the most suitable machine, we usually need:
Material type
Bag size and weight
Required capacity
Power supply standard
Special requirements (dust control, automation level, etc.)
12. How can I get a quotation?
You can contact us via email, inquiry form, or WhatsApp. Our sales team will respond with a detailed quotation after confirming your requirements.
